you can go here:
Residential Tenancy Branch : Government of British Columbia for some government help.
i've been dealing with an annoyingly terrible landlord for the past year and recently my building has organized into a union that is pushing the landlord to actually do stuff. i was locked out of my apartment for six days when they changed the front door lock without notification and then disappeared so i couldn't get my new key. my shower was also broken for 3 weeks, eventually i had to fix it myself after they kept ignoring me.
but yeah, talk to others in your building like i did. landlords are only scary when they have everyone thinking they're the only ones being taken advantage of; once you organize they actually start doing shit.