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  #1 (permalink)  
Old Nov 12, 04
.krista.
 
Join Date: Jun 2001
krisamata is an unknown quantity at this point
last week of training tomorrow!!! YAY!

so as you may or may not know i have been in training at accenture business services (bc hydro is our client) for 9 weeks....NINE!!!!! its been six weeks in a hot sticky gross puts me to sleep classroom .... and three on the phones..


the last three weeks have sucked cause we had a new trainer that doesnt train very well...


and as of tomorrow at 4pm i will officially be a call centre agent...out on the floors...NO MORE TRAINING!! and fuck im fucking EXCITED!!!
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  #2 (permalink)  
Old Nov 12, 04
u dont compare
 
Join Date: Jun 2003
Partizan is an unknown quantity at this point
congrats ... :)

so what exactly will you be doing? ...
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  #3 (permalink)  
Old Nov 12, 04
.krista.
 
Join Date: Jun 2001
krisamata is an unknown quantity at this point
i work in the call centre ...

technically for bc hydro...

so i take everything from bill enquiry calls, to outage calls, powersmart and the list goes on..
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  #4 (permalink)  
Old Nov 12, 04
u dont compare
 
Join Date: Jun 2003
Partizan is an unknown quantity at this point
ooooooohhhhhhhh i see

congrats.. u get good pay?
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  #5 (permalink)  
Old Nov 12, 04
.krista.
 
Join Date: Jun 2001
krisamata is an unknown quantity at this point
thank you


yes VERY good pay
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  #6 (permalink)  
Old Nov 12, 04
u dont compare
 
Join Date: Jun 2003
Partizan is an unknown quantity at this point
haha thats awsome

i used to have a cool job ... 18 bucks n hour for just.. literally.. standing around
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  #7 (permalink)  
Old Nov 12, 04
.krista.
 
Join Date: Jun 2001
krisamata is an unknown quantity at this point
ya this ones $22 to tell people "if you dont pay the bill im gonna cut you off"

hahaha

or


"yes you're power is out and it'll be on between this time and this time"
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  #8 (permalink)  
Old Nov 12, 04
u dont compare
 
Join Date: Jun 2003
Partizan is an unknown quantity at this point
haha awsome

but what if u get some immigrant from eastern europe [me for example] who's parents barely speak a word of engrish
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  #9 (permalink)  
Old Nov 12, 04
.krista.
 
Join Date: Jun 2001
krisamata is an unknown quantity at this point
omg i've gotten many already...

its hard man...OH SO HARD....


buuut if its really bad...then we can tell them to go online and apply for service if thats what they wanna do...or we have a number to call an interperter...but they dont want us using it a lot cause its some ridiculous amount like 5 bucks a minute or something
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  #10 (permalink)  
Old Nov 12, 04
u dont compare
 
Join Date: Jun 2003
Partizan is an unknown quantity at this point
hahahaha...

"Whhhhy my heet not vurrking???!?! "*starts swearing in slavic language*

if they cant find their way over the phone i doubt that they'll be able to over the web
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  #11 (permalink)  
Old Nov 12, 04
.krista.
 
Join Date: Jun 2001
krisamata is an unknown quantity at this point
hahaha ya true enough.


the funniest thing though...is when they come through saying they cant speak english...

and when i finally bring up their account and tell them they're about to be disconnected...all of a sudden PERFECT ENGLISH!! haha
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  #12 (permalink)  
Old Nov 12, 04
u dont compare
 
Join Date: Jun 2003
Partizan is an unknown quantity at this point
hahahaha then they get their shit together

u were probally talkin to some lazy motherfuckers from montenegro ... in serbia ... they're known for their stupidity and laziness
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  #13 (permalink)  
Old Nov 12, 04
.krista.
 
Join Date: Jun 2001
krisamata is an unknown quantity at this point
hahahahaha ya probably.
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  #14 (permalink)  
Old Nov 12, 04
u dont compare
 
Join Date: Jun 2003
Partizan is an unknown quantity at this point
if they dont speak english u can always try morse code over the phone im sure they'll get that
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  #15 (permalink)  
Old Nov 12, 04
EvolveEventManagement
 
Join Date: Feb 2004
{dC!} is an unknown quantity at this point
Congratulations Krista ...

Im happy for you :)
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  #16 (permalink)  
Old Nov 12, 04
.krista.
 
Join Date: Jun 2001
krisamata is an unknown quantity at this point
thanx david
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