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May 16, 05
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got one.
love it. 'nuff said. (i actually convinced methodical on here to get one too, and he LOVES it.) 
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May 16, 05
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mines fucked
the headphone jack doesnt pick up unless it's held to the side. i looked online and this is a common problem. right now it's a $350 paperweight unless i can return/exchange.
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May 16, 05
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Quote:
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May 16, 05
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try the iRiver 5gb instead, thats what im gonna get if they take my pos back
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May 16, 05
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mines still fine :(
maybe i was just lucky *knock on wood*
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May 16, 05
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I have a Creative Zen Jukebox and have had it for about 2 years. The headphone jack problem happened to me once while it was still under warranty. I took it back to A&B sound and they fixed it no questions asked, I had it back in under 2 weeks.
Then the problem came back when it wasn't under warranty so I took it to A&B sound and they told me that since it's not under warranty I'd have to take it to the people that do the repairs for them. I took it to a company named Eltek that's located on Renfrew. They fixed it in under a week and it cost me about $50. The guy at Eltek said it's a common problem with a lot of portables (not just creative) because they aren't putting the main board through the headphone jack, they're just attaching the jack to the top of the board. This makes sense cause the same problem happened to a cheap Panasonic MP3 CD player I have. I didn't bother to pay to get it repaired cause I figured the repair cost would be about the same price as the player cost. What Eltek did was glue my headphone jack to the main board instead of just attaching it. He said that this would keep it in place a lot better, the only problem was if it comes undone after being glued, its a lot harder to fix. The headphone jack has been a real bitch but other than that I'm very satisfied with the Creative Jukebox Zen. When I bought it when it was $399 and 20gig ipods were $599. I wasn't willing to pay $200 for a slightly smaller unit and the apple interface (i fucking hate that font). If the headphone jack holds now, I'll still be happy with my purchase, if it breaks again... It probably wasn't worth buying.
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May 17, 05
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^^
thx for the info. I emailed creative addressing ym concerns with this problem and asked how long their warranty was. They told me it was a lousy 90 days. First 30 days you can replace or refund and next 60 is only for replacement. I guess i might think of other options however i've wanted the zenmicro ever since it came out in the states and perhaps buying an extended warranty at futureshop, a&b or whereever might be aight. but thx for all the input everyone
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