pretty ladies in clothing stores

[Ree Fresh]

Originally Posted by galaxie

^ True. It does depend on the shopper, but lots of people won't ASK if they can't find their size, they'll just assume we have no more and there's a sale we just lost because we didn't ask THEM. At AE we carry TONS of backstock so if your size isn't out on the floor chances are we MAY have it in the back! Personally, I'd rather be asked a zillion times than ignored altogether...especially if I know the associates aren't on commission, they're just doing their job =)

I totaly understand that THATS THEIR JOB. But what head office doesnt understand is how bloody anoying it is to the costomer. It's like when I worked at a coffee shop and HAD TO ASK 'would you like a biscotty with your coffee' even when we clearly knew that costomer nevers orders anything more than a coffee.

What anoyes me is how I feel some sotres put more effort into their 'sales pitch' than actualy doing their job. And im paying for that? What I want out of a sales person is quick service to a fitting room, quick service at the check out. I can understand asking for a size when you have a wall of jeans or sotmhing, but looking for a size is pretty common sence especialy when their in order Xs-XL. If you cant stand ppl going through piles than find a better way to dispaly them becuase belive me I feel terible pulling apart your perfectly folded piles or MAKE THE SIZES MORE CLEAR GOD DAM IT!

I can agree Nat that alot of ppl wont ask for a size. Thats becuase in most cases i get told by a flacky lazy sales person thats all we have left. However if a particular store such as AE always has back stock it will gain that reputation to costomers and they will be more likly to ask. Another problem is ppl want asap service. If I want a size or want to see if there are any other colors I will stand their with the item in my hand looking for a sales person. It's only if I dont get a sales person in short minutes Ill give up... unless I really want it.

As for comments on clothing... I dont give a shit if you think it looks good or not. What I want to hear out of your moth is what makes the clothing unique, how its supose to be worne (if its a complicated item), and how to take care of it. I love it when I have sales ppl who know everything about fashion and fabrics etc and actualy tach me some faluable facts. Like the girl as Ariztia who mention how the quality of expencive jeans makes up for 3 pairs of shit jeans and was able to tell me everythign else I would never know.

All in all I think alot of stores have it backwards. Take the greeting and over firendly service chit chat out and replace it with quick service thats there to help those who WANT help.

[miss.myra]

Originally Posted by wellbelove's

Sorry to bust you Nat... but AE and aritsia are some of my horror stores because I get asked by each and every staff memember "hi, bla bla bla bla, can I help you find anything bla bla bla" And what makes AE worse than the rest is you guys have more staff per store than most... so instaed 1 or 2 greets I get 5-10! It's bloody anoying, or when sales ppl try sooo hard to help me when I know what I want, I know my size or im just looking around. I find it so rediculouse when they ask if they can help me find a size where there only 5 paris of jeans to look through or they offer me a room when all i need to try on is a jaket LOL. So many times I feel like just walking right out of the store if I get hassled to much.

If anything could you retail ppl please train your staff to reconize a client who looks like they need help from one who doesnt want to be hassled ie. (serching through cloths really hard, looks confused when coming out of a dressing room, is comparing cloths etc)

Ironicly I find I get non-stop attention when im just browsing, but when I acutaly need someone theres no one PFFF

If I ever experinced 'bad serives' in a store it wouldnt stop me from returning. Especialy if the store had great deals going on. Maybe it's just the type of shopper I am, but I probly only rely on a sales person to help me out maybe 2-5% of my shopping time.

I kind of don't mind at AE when people ask me for help because for some reason their perfectly folded piles of clothes aren't sized in order (and that drives me bonkers!) and I know they really do want to help me because they're not really pushed to meet individual sales targets.

Aritzia on the other hand, their staff all has to meet sales targets which makes them really aggressive and that sucks because a lot of the people working there (and that have worked there!) are awesome people but the pressure to sell washes a lot of that out- when I have someone asking me there if they want to set up a room for me or find a size, it's because they want that sale to be theirs and I see them watching the sales floor like hawks. If they tell me or one of my friends how cute something is, it's usually because it's got a larger price tag. Don't get me wrong, I love shopping at Aritzia, I just wish their staff didn't have so much pressure to sell because customers see right through it and see it as a bother.

[Pennywise]

lol the girl @ substance gets me everytime

[NinjaBoy]

When I worked at a fancy mall clothing store for a few months, I used to send the girls who worked the till to the back to comment on how good the outfit looked on guys if I was having trouble closing a sale.

God damn, I hated commission retail... Just not for me I guess.

[thechix0r]

I was always brutally blunt and honest when it came to working in sales... you learn how to say things graciously of course, but still I found it worked well with selling clothes

[apri_peel]

rhia got all the points about AE. i like their clothes, but most of their sales people are rather tool'ish, or at least the ones working at the downtown, metrotown and brentwood locations.

about two months ago, i was looking at some corderoys, these two sales girls decided to get a ladder in my face to pull down a manequin to get an item off of it for someone else. while i understand the situation, it would have been nice of them to maybe excuse themselves, or ask if i needed something cause i spent 10 minutes waiting for them to finish and get out of my bloody way!!!! i was seriously pissed off, and if those cords weren't the perfect pants i've been looking for for weeks, i would have left right away.

another unpleasant story at the brentwood location, i had to wait for a while with my clothes in hand by the changing rooms while the store clerks in a nearly empty store could make some time to open up a room for me.

and off with the gd greetings, at all the damn stores! i really dont care to be asked if i'm doing ok that day, i just want to buy my shit and leave, really! i know its a marketing technique, and it also deters shoplifting, but a simple 'hello' with a smile is really enough

[LeeBrat]

Originally Posted by .muffy.

I'm totally searching for sarcasism here
$45 is a bargin for jeans

well...the last couple pairs of jeans i got were...about $22 :) and they have lasted, and they fit, and look good. :) no sarcasim

[apri_peel]

i remember correctly, my last pair of jeans cost me $40 at AE :)
AND they are extremely comfortable
<3 AE pants

[galaxie]

Originally Posted by apri_peel

rhia got all the points about AE. i like their clothes, but most of their sales people are rather tool'ish, or at least the ones working at the downtown, metrotown and brentwood locations.

about two months ago, i was looking at some corderoys, these two sales girls decided to get a ladder in my face to pull down a manequin to get an item off of it for someone else. while i understand the situation, it would have been nice of them to maybe excuse themselves, or ask if i needed something cause i spent 10 minutes waiting for them to finish and get out of my bloody way!!!! i was seriously pissed off, and if those cords weren't the perfect pants i've been looking for for weeks, i would have left right away.

another unpleasant story at the brentwood location, i had to wait for a while with my clothes in hand by the changing rooms while the store clerks in a nearly empty store could make some time to open up a room for me.

and off with the gd greetings, at all the damn stores! i really dont care to be asked if i'm doing ok that day, i just want to buy my shit and leave, really! i know its a marketing technique, and it also deters shoplifting, but a simple 'hello' with a smile is really enough

Did it ever occur to you that maybe people actually CARE how your day is going? It is not a marketing technique to ask you how you are doing - in fact, a marketing technique would be to inform you of any sales/promotions/new products in the store. I am actually the store manager at the Brentwood location, and we have a lot of regular customers that live in the area and shop at our location because they enjoy the fact that they can get a more intimate experience vs. metrotown. We are on a first-name basis with many of our regulars and they seem to very much appreciate the customer service we provide. And I apologize if you had to wait for a fitting room. Unfortunately, even if the store was "nearly empty" chances are the sales associates were all assisting other customers - we are a low-traffic location and therefore usually are only allotted enough payroll to have two people working at one time.

In future, I would suggest that if you have an issue with the customer service you receive at ANY store (be it AE or other), that you contact the manager. Unfortunately, I'm not there every moment that the store is open for business, and I always appreciate any feedback that customers provide. If customers never provided feedback, we'd never know what they like, don't like, and where they'd like to see improvement.

[apri_peel]

well, the usual greeting i get at many clothing stores (i visited metrotown last thursday) is: 'hi, how are you doing today? have you checked out our blah blah on special in this corner here' um, no! i just got here ?!

i've actually seen an increase usage of that greeting
i used to work in retail and we had to do the routine greeting and all that, and there were times when you just didnt care how the customers were doing, but you asked cause you had to. lots of times i even had conversations with customers that acknowledged the regular shpiels we had to go through, those are the best customers :)

the one thing i remember from brentwood when i went there to exchange some stuff, was a guy at the register who was chatting with customers, he was quite friendly and kept the short talk to the duration of the sale, barely went over. or maybe it was a metrotown, i cant remember anymore :|

[galaxie]

^ Actually, I think I know exactly who you are talking about.
He is my BEST cashier!

[tiedye]

well.. the jeans are still holding up, but sadly, I lost that sweater . .

[Ivi$ibleJ]

yoooooooooooooooooooooooo maing

[project.one]

Originally Posted by Ivi$ibleJ

yoooooooooooooooooooooooo maing

nice first post

[MarcelM]

Originally Posted by MissMarz

are u kidding?
45 bucks for jeans is the sale of the century.
some girls will pay upwards of 300 dollars for a pair of jeans.
seems ludacris to me, but it does exist.

I know a girl who paid 400 euros for a pair of Prada jeans, which is around 600 or even more CAD.
I think 45 for a pair of jeans is a very good price!

Originally Posted by LeeBrat

well...the last couple pairs of jeans i got were...about $22 :) and they have lasted, and they fit, and look good. :) no sarcasim

she could have bought 30 pairs of jeans for the money she paid for 1...

[djmarkpaul]

LOL!

I love how much fuss this thread has generated. Typically 300+ jeans aren't worth the extra stitching and other anemnities they offer based on the quality of fabric, cause I don't care if you wash that shit separately in cold water and let it drip dry, that shit's gonna fade! Chances are it's still been made in some sweatshop for someone making under minimum. Though sometimes its nice to spoil yourself. I know some people that only buy their clothes if it's over 150 bucks or more an item since they are convinced it's better quality (and almost always is) ...I'll rock expensive jeans with a t I picked up from value village or something to that effect, I don't think it matters really.

One thing you can count on is there's gonna be people you find that have horrible taste, even if you put them in a nice outfit, they just don't know how to flow with it and give it the right attitude (think blue steal). Putting them in a buyers trance and taking their money might seem dishonest, but sometimes, that's exactly what they are looking for.

Taste is subjective, good taste is rare.

[apri_peel]

meh, jeans are jeans, as long as they are comfortable and look good, they are all made of the same shit! seriously, old navy jeans i have are quite nice. they didnt last very long, stretched out after just over a year, but that's a great excuse to buy a new pair :)

natalie, i can see why that guy is your best cashier, it's people like him that make me want to go back to stores, not the 16 year old snobby girls who think they're the shit cause they nailed their first job at a big mall

the art of selling is a fine art, not everyone can be a good sales person

[galaxie]

^ It's true. It's all about the personality. Anyone can be taught how to sell, but to do it well, you have to have the right type of personality from the get go!

[Ree Fresh]

Natalie is a pretty girl in a clothing store :)


Murffy's law: You dont want help when its offered and you can never find help when you really want it.


Personaly I wish ppl in stores would have an eye for this. I sware when I look confused or like im looking for someone they run away and when I just want to mind my own buisness they all come up and try to chat with me. I dont know if I mentioned this before, but a lot of the time when Im asked "can I help you?" I feel like they think I about to shop lift or suspisouse or something.

[apri_peel]

i second that ^

[tiedye]

Well guys, all of the time you've spent typing in my clothes thread has been for nothing. I've decided to become a nudist. It's a little awkward since it's -31 outside right now, but I figure eventually I'll adapt. Maybe I'll be the first step towards evolving into a new species of sub-zero humans... naked sub-zero humans.

[christoqher]

I like pretty ladies
*droool*

[tiedye]

Women be shoppin! Women be shoppin! Lord knows you can't stop a woman from shoppin!

[B-POPPIN]

just wondering how much money can u make if u work on commission at a clothing store?

[tiedye]

one billion dollars.