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Punching Bag Bitch, cry and whine your way into oblivion.

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  #1 (permalink)  
Old Mar 20, 07
Silverwinged's Avatar
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Join Date: Mar 2004
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hair salons that refuse to fix mistakes for free.

Late last week I made an appointment to have my hair cut and colored. I brought a picture of the exact color I wanted, and I let my stylist cut my hair as he see's fit. He has NEVER done a bad job. (Have been going to him for 5+ years now)

So, we discussed what I wanted done. I was happy. Started the coloring at noon.
He washed the dye out of my hair at oh, about 2pm. (I sat, scalp burning, for almost 2 hours.) My hair was bright orange.
He decided that the dye needed to go back on. So I sat for another hour.
Washed again, and guess what, my hair was a brassy rusty orange color that wasnt going anywhere. He toned it and did whatever else hair stylists do, at this point I asked him if we were still going to be able to achieve what we had first discussed. He said, that it wouldnt be a problem.
More dye more time, still brassy orange. At this point I am in tears because my scalp hurts, my hair is going to be fried and it doesn't look remotely acceptable.

So, I stand up for myself, ask him if he can fix it, he says that he doesnt want to put any more dye on my hair because he was afraid that it would fall out (I think it was more because his next appointment was there and he wanted me out) I gave him the benefit of the doubt and let him cut and style it. It still looked horrible. And I communicated this in a calm and respectful manner, asking what could be done to fix it - if not at that exact moment. Time at this point was 4:45pm.

He said I could book another appointment, but it would be full charge.
So I responded that if that was to be the case, that it would certainly be agreeable to pay him only for the cut (which was the only good part about the appointment). I was told that I had used his services and would be responsible for paying for them. I was fully willing to pay for my cut, and willing to come to an agreement that worked for both parties; I just don't think it was proper to demand I pay for something that I didn't like. And I made that fact well known throughout the process that I wasn't happy with the result made me that much more upset. Not to mention he was a total ass to me, and didn't apologize once when I had the right to be upset.

Long story short, I didn't pay, I walked out and will never go back.
The worst part is, he DID do so much damage to my hair for something that should have been quite routine (according to two other sytlists) that they won't touch my hair for atleast another week.

I LOVE MY ORANGE HAIR.

/rant

Last edited by Silverwinged; Mar 20, 07 at 10:18 PM.
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  #2 (permalink)  
Old Mar 20, 07
baby-phat's Avatar
*bassline baby*
 
Join Date: Feb 2002
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Harsh.. that really sucks Allison. :( *hugz*
I don't think I've ever personally come across any hair salon that would charge you to fix something that they screwed up. *shakes head* Horrible customer service.
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  #3 (permalink)  
Old Mar 20, 07
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Join Date: Nov 2002
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lets see carrot top
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  #4 (permalink)  
Old Mar 20, 07
'latinum respect.
 
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You should see my hair lady!

I'm in the process of going away from black towards blonde (I'm brown now yay!) and in the whole process my hair turns really coppery because of the hair remover and my radical hair lady lets me come in 1x a week to get it touched up for free if I like, she gets mad if I even try to tip her (though I always do!)

let me know if you want her digits, I sent ashlee to her and she did a great job on her hair!

I'm just so glad she's such a perfectionist with stuff! I would be pissssed if I was you because you probably paid too much for your inital visit. :(
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  #5 (permalink)  
Old Mar 20, 07
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Join Date: Jan 2004
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What's wrong with that Hair colour? :p
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  #6 (permalink)  
Old Mar 20, 07
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*bassline baby*
 
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PS- I'm sure you still look sexy hun. :)
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  #7 (permalink)  
Old Mar 20, 07
taco.
 
Join Date: Aug 2003
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omg. thats aweful.

I got a hair cut about a month ago.. it's just not doing it for me.
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  #8 (permalink)  
Old Mar 20, 07
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yes please myra. at this point i will travel from coquitlam to anywhere to have it look resonably normal again.
head bands and hats all the time aren't my thing.

ps: yazdi mentioned you had lighter hair ;)

erik: there is nothing natural or fitting about the way my hair looks. my eyebrows don't match, my face is completely washed out and i look as pale as a ghost.
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  #9 (permalink)  
Old Mar 20, 07
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sweet sensi crew
 
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^ I was just bugging ya. ;)
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  #10 (permalink)  
Old Mar 20, 07
'latinum respect.
 
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!@$!@$@ YAAAZDI!

haha I just finished training his class, what a great guy!

Yeah I'm amazed how my hair is lightening up, I'm doing it nice and slow to minimize damage cos there is sooo much black. I'm cinnamony choco brown :P


ps peep karma for digits for salon :)
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  #11 (permalink)  
Old Mar 20, 07
I <3 House
 
Join Date: Jan 2002
Ree Fresh is an unknown quantity at this point
That really sucks and 4.5 hours!!! Thats ridiculousness, there wasn't a manager you could of talked to? I always wondered what happened if a hair dresser totally screwed up. I once had a friend who had blue streaks in her hair and went to get the colour out for a job. Maybe half of it came out and the rest turned green. She went to a salon to get it properly done because she knew it would of happened if she did it her self. She was really annoyed that she had to go back and pay for it to be done all over again.

Anyways I cant believe the guy never apologized or offered at least a discount for the mistake. Hair dressers should at least warn you if they think something may not turn out.

Last edited by Ree Fresh; Mar 20, 07 at 10:32 PM.
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  #12 (permalink)  
Old Mar 20, 07
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Quote:
Originally Posted by miss.myra View Post
!@$!@$@ YAAAZDI!

haha I just finished training his class, what a great guy!

Yeah I'm amazed how my hair is lightening up, I'm doing it nice and slow to minimize damage cos there is sooo much black. I'm cinnamony choco brown :P


ps peep karma for digits for salon :)
haha! yeah i went to high school with him. hes such a loveable character.
he said to me "myra always compliments me on my shirt or my hair! shes so nice!"

do you know what her hours are by chance?

much much much thanks.

Rhia: yeah, he was a huuuuuuge jerk. Hes the "master stylist" of the salon, so he is kind of the boss. I didn't even think to ask, I was so flustered and upset.
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  #13 (permalink)  
Old Mar 20, 07
'latinum respect.
 
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yeah she works pretty much 12-8 from tues to sat :)
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  #14 (permalink)  
Old Mar 20, 07
the fink it girl
 
Join Date: May 2005
thechix0r is on a distinguished road
My hair stylist is amazing. Her name is Nikki at Escape Hair Salon in North VAncouver, she has always done a great job and the one time something wasn't sitting right, she fixed it for free.
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  #15 (permalink)  
Old Mar 20, 07
I <3 House
 
Join Date: Jan 2002
Ree Fresh is an unknown quantity at this point
Quote:
Originally Posted by Silverwinged View Post
Rhia: yeah, he was a huuuuuuge jerk. Hes the "master stylist" of the salon, so he is kind of the boss. I didn't even think to ask, I was so flustered and upset.
Thats shocking, he sounds like his ego is bigger than his mistakes. I know friends of mine who are apprenticing and all I hear from their teachers is, "Do they like it?... because thats the most important thing." I dont expect it to be perfect, but I dont want to pay for something I didnt ask for.

Well I guess all you can do now is never go back and tell all your friends about that place. Especially since you have been going for over 5 years. Dont worry we all have our salon horror stories.
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  #16 (permalink)  
Old Mar 21, 07
Bringing Sexy Back
 
Join Date: Aug 2006
*SunShyne* is on a distinguished road
pictures or STFU.


~~

Seriously though... that sucks. Do you have a nice hat to wear in the meantime?
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  #17 (permalink)  
Old Mar 21, 07
.trance.medium.
 
Join Date: May 2004
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If he was smart, he would have asked if you had been blonde before, and if you had died it brown in the last year. If he was smart, he would have known you can't just go directly from brown to blonde, especially after major processing. If he was smart, he would have started by lightening your roots, then progressively moving down your roots after a few visits.

WOW DUDE. I haven't even been to hair school, and any idiot would know that blonde doesn't happen after one visit.

I'm so sorry he fucked up your hair so badly :(
You were SO excited too.
I should refer you to my hair stylist. They fix anything, and they know their shit.

*BIG HUGS TO MY SIS <3 *

what an asshole!!!
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  #18 (permalink)  
Old Mar 21, 07
veN veN is offline
Basically, I win.
 
Join Date: May 2003
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Quote:
Originally Posted by miss.myra View Post
You should see my hair lady!

I'm in the process of going away from black towards blonde (I'm brown now yay!) and in the whole process my hair turns really coppery because of the hair remover and my radical hair lady lets me come in 1x a week to get it touched up for free if I like, she gets mad if I even try to tip her (though I always do!)

let me know if you want her digits, I sent ashlee to her and she did a great job on her hair!

I'm just so glad she's such a perfectionist with stuff! I would be pissssed if I was you because you probably paid too much for your inital visit. :(
I just went and saw myra's girl yesterday (first time), and she is a DREAM. She listens to what I want, will give me advice/guidance, and together we created a great new look. She "gets it".

edit: I should also note that she took my hair from brassy blonde to a nicer, more natural blonde, and worked in low lights of my natural colour... in ONE go. I thought I'd have to go thru a cpl visits/processes to achieve my desired "more natural" look, but she did it. Annnnnd my hair isn't fried. We also tried out those sultry, long solid "doll" bangs that girls are starting to sport (this mischa in bebe ads or reese witherspoon recently), which was a BIG change! she said I can come back for bang trims, and if I find them too much maintenance/too big a change she can reshape them into side bangs. =)

Last edited by veN; Mar 21, 07 at 10:53 AM.
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  #19 (permalink)  
Old Mar 21, 07
the fink it girl
 
Join Date: May 2005
thechix0r is on a distinguished road
^^^ I want those bangs, right now I have the side bangs, but I WANT the sultry bangs...
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  #20 (permalink)  
Old Mar 21, 07
.trance.medium.
 
Join Date: May 2004
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maneater bangs!???

(aka- the nelly furtado bangs....)
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  #21 (permalink)  
Old Mar 21, 07
'latinum respect.
 
Join Date: Jan 2002
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this thread needs more hair pics!

I bet it looks haaat nev!
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  #22 (permalink)  
Old Mar 21, 07
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i dont trust salons anymore cause of this:( sorry to hear that hunny<3 im sure it looks great anyways =)
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  #23 (permalink)  
Old Mar 21, 07
DESTROY EVERYTHING
 
Join Date: Jul 2003
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poor pumpkin.
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  #24 (permalink)  
Old Mar 21, 07
rip sc "love never fails"
 
Join Date: Feb 2005
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I died my hair green once going from blonde to brown on my own. It was aweful. I went to a salon in P.C and they fixed it $350.00 later. I made them turn it back to blonde and I haven't gone back since.

I want bangs but I don't trust people cutting my hair, I've had a horrible hair cut down once and they cut most my hair off and she kept saying "oops"
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  #25 (permalink)  
Old Mar 21, 07
rip sc "love never fails"
 
Join Date: Feb 2005
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I'll keep a look out for you and your new orange hair Allison ;) I'm sure it looks great. :)
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