Whining Customers!!!

[kiMMie]

I just got home from work... and I have to admit, tonight was one of the worst nights in the history of my employment there :043:

Here's the story:

This American guy walks into my bar and decides to have a beer. Picks a song to sing (I work in an open karaoke lounge/bar). Sings his song, which btw, wasn't that great :284:

Unfortunately, it was really early and there were only two tables filled. He finishes singing and no one claps. This guy starts to through a fit saying how disrespectful and predjudice we all were. He then proceeds to speak with the owner demanding that his beer should be "free" cuz no one clapped for him. Like, WTF?? Get a grip!!!

Then, he starts telling everyone how he's visiting from NY, and that he lost a friend in the whole terroism thing, and he was one of the paramedics that aided in the clean up of Ground Zero... Was he attempting to get sympathy for that in relation to his terrible singing??? :047:

PLUS, he mentions that he runs a karaoke lounge out in the Bronx, and was trophied as the BEST singer of all time... YEAH RIGHT!! :183:

Then, to top the cherry, he claims that I had ripped him off $15!!!! I politely explained that he paid the drink with a five, but he kept on persisting and provoking... He even made my manager do a float count... It was even with an extra $5. He still wouldn't accept it, and proceeded to call 911 and report me... and the bar for scamming him. Give me a break buddy!!! :041:

There were three of us that were arguing/reasoning with him at the end, and he kept on flashing his paramedic's badge as if it had some authority.

Finally, he tried bargaining... saying that if we paid him $7 out of the $15 that we scammed from him, he'd leave... We argued and argued, cuz I wasn't gonna admit to scamming him. Eventually, the owner was so fed up with his bullshit, threw $7 at him and escort him out of the bar.

This whole escapade last an hour and a half... *sigh* An hour and a half I'll never get back...

I'm so f***en pissed off!!!!!!!!!! GRRRRRRRRRRRRRRR!!! :snyx: :snyx:

[Starberry]

Geez.....that's quite a story and experience! Customers like that obviously haven't had to put up with the public.......and I hate it! I mean, if they have had to, they definitely would not be acting like that, knowing what it's like to be on the receiving end. Understandable that if he was involved or effected by the Sept.11th attacks then he'd be a bit um....off.....but it wouldn't explain his hostility towards the employees and the people in the restaurant. Unneccessary.
And I totally understand how a customer like that can ruin your whole day.....but you have to keep telling yourself not to let it get to you (mind you, it does....but try!)

My 2 cents......sorry you had to put up with that. You don't need customers like that.

Argh it makes me so angry when I hear about these sorta things.....I just don't understand customers who are like this! Are they not human?! Have they never worked a day in their life?!

*Jen*

[Jess_C]

argh! hun i so remember working in restaraunts....that kind of shit sucks!!! you should just take him oustide when you're off and shit kick him! just kidding. but seriously, remember to not let it get ot you. as hard as that maybe. because this person is only being put into your life for the time that he's in the establishment. therefore, once he's gone...you can forget all about him! trust me...i've been there! girls i used to work with, if they got a nasty customer, they'd accidently spill the customers glass of water on them...like the glass would slide off their tray! haha classic. but seriously, just remember how much BETTER of a person you are compared to that customer! remember that! and try not to let them get you down. just smile & think..."i'm better than that!":)

[SoniK]

all i got to say is......

TRY DOING TECHSUPPORT

you think you have it bad, if it wasnt for joints i think i'd be shooting myself in the head right now.


- SoniK

[bob]

get the bouncer from 7alexander over there to straighten things out..

or give me a call, i'll scare him off ;)

[Sammy Skillz]

that lacks. I hate people who do shit like that. And it just makes it worse when you go out of your way to reason with them and they get even more bitchy. that's why i could never work in a restaraunt cuz i get all bitchy to customers...i'd probably pour drinks on people or something. even at my job at the dog's ear, we get really bitchy people coming in. and since i'm the only employee who works there (it's just me and my boss), i can be all bitchy to the customers cuz my boss can't fire me. well he could...but then he'd screw himself over cuz he'd have no one with experience to help him out. SO...if a skank-ass customer comes in, i'll just give it back to them...2 fold. it's kind of fun. even my boss laughs sometimes. i know it's bad...but whatever. but at the Gap, i have to have a perma-smile on and be all nice to all the stupid little cunts that come in. It's so hard cuz i have to restrain myself from making wise cracks about stupid people who come in.

[dragon boi]

i can sorta relate
last sunday
working at white spot
these 4 old ladies (that looked like guys in drag)
walk in....there all like " party of 4 please"
so im like "ok right this way"
as i seat them down
i over hear one of them saying to the other "the music here is awful, i think we shuld complain to the management"
i mean the radio station was sa mix between '80s hits '90s and a lil country......so i pretty much ignored them....later on they call me over and they say"hey boy do u want to do sumthing about the music its awful and im getting really annoyed"
so i say"sorry i cant do anything about it the management controls it all"
then she was like "ok then"
when the y finished eating they all move towards the front of the resteraunt.....and all i can hear is that one woman complaining...she then asks for a manager......manager comes over and says that the music is for everyone and if only one person complains we cant do anything about it.......i guess that pissed off the old lady badly
she starts rambling about how the place smelled and the food was terrible and how she is never gonna come back.......later on that day i decided to go into the managers office and change the station to an all electronic radio station(from trance to hard house to breaks and jungle) i got so many compliments about the music it was great hahaha

[spunsugar]

Some people shouldn't leave there homes. I had someone getting mad at me today cause they didn't want any change back since they gave me the exact small change, they should only get bills. Well, when they make three dollar bills I'll let them know. :P stupid people.

Lindsey

[starsprite]

I know what u mean...I hate customers. I swear everytime I work I get bitchy customers, especially when on customer service, I guess its sort of a good thing they don't have me working on there anymore..I can't think of any examples right now, except when ppl make me void things and ring everything through again cuz they thought 1 item was cheaper than it actually was...and then they get pissed cuz it takes so long 4 a manager to come down and void it out...
Luckily I had sum really nice customers the other day who were so impressed by me :500: hehe..that put me in a really good mood.

[stabmyhead]

go to the washroom, grab a cup, pee in it and say its on the house.

[mojojojo]

hah hah hah... Kimmie I've been to ur work... I think the old business men are the best singers ever... ^^

But anyhoo the guy was probably drunk out of his mind, I guess he was hurt noonoe liked his singing... :*(

I've encountered my share of horrible customers at my work like 70% of them are horrible... what do I do??? Just smile at them and walk away mumbling "stupid bitch" *mental note.... vandalize food if they get too annoying*

[kandy kid]

Ok listen to this..
I work at my mom's restaurant, and she told me about this stupid dumb ass customer. (I wasn't working at the time)
He comes in, and walks through every room, saying what a nice place it was. He talks about his gf and how they need a place just like this to hold the reception of their wedding. He goes on and on about it, saying how the place would be just perfect.
He sits down at a table and orders a paté and cheese plate, and a litre of wine. He says that his gf will be meeting him anytime now. He finishes the wine, and asks for another litre. Reminding my mom that his gf will be there real soon. He finishes a glass, and then says he needs to go out for a smoke. My mom of course knows something is up, so she goes out the back door, and her friend goes out the front, but the guy is nowhere to be found. He did a dine and dash! After all that fucking BS! What a creep! :snyx: