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Punching Bag Bitch, cry and whine your way into oblivion. |
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When the people at future shop ask you to let someone else use the computer.
:finger: Fuck them. I'm waiting for Tim and I need to kill time. I just got back on here and the fucking guy is staring at me rate after he let someone else stay on here way longer. Well I'm not getting off until I see Tim. lol. I think he can see what I'm writing.
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future shop workers are scary.
i seriously wonder if they work on commision or something?? they're SOOOO persistent.. even if you go in there knowing what you want. it's like wtf?! I want this.. NOT this.. grrr.. and half seem to think because i'm a girl i don't know anything.. =\ sexist fucks.. |
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Quote:
I worked @ FS for 1 week as a Customer Service and this is what I got from the inside. FS is HUGE on commision. They have a chart that follows each persons sales, each night it gets updated and its shown to everyone. People do get fired if they don't meet there quota. Each department has different quota's. Except for Music and Customer Service every other department is commision based. The quota's are extremly high and that is why there so persistent. Here is a tip for everyone if you MUST by something from FS. They make money from the warranty. Say No, unless your a clumsy ass fool. Oh yeah, a lot of salesman in the computer department use profiling to make sales. This means, if there are 2 people, one is scrubbed out but came first and one is in a suit and came later, they would chose the guy in a suit. There computer people are dumb fucks! They say shit so they can make a sale. Oh yeah, FS is infamous for giving out rebates. It looks like a deal, but the rebates takes like 4-5 months to process. FUCK FUTURESHOP! |
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Ah, yes, I also remeber buying a graphics card from them:
"I'm looking for a 32 mb graphics card, with rca out. How much?" "You don't want that, you want this 128 mb one, it has an rca out too!" "No I don't, 32 mb's" "But you can play the newest games on this" "No, 32mb's" "But this also has an s-video out" "I WANT A 32mb graphics card!" "BUT YOUR BETTER OFF GETTING THIS!" "Can I speak to your manager?" "He's busy" |
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i hate futureshop.
i refuse to go in there, i refuse to ever buy anything from there. my brother went in there months ago to buy his ps3 cause it was a good price and came with a whole bunch of cool shit... he never got the extra stuff because they were all out....so they said too bad. my brother contacted head office and they said they would send him out all the stuff....no charge etc etc... a couple months later they called to make sure he got it. they said they had sent it out to the langley store three times. no one at the the langley store ever phoned my brother to let him know his stuff was there. now they're all out of it....and they;re offering him a $20 gift certificate.... the stuff he was getting is worth around 80 bucks fucking retarded. come buy stuff at staples... the warranty actually works on the stuff you're buying, we dont work on comission.... its much better. fuck im sick of future shop b/s |
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The new Futureshop in Vernon snubbed my application when I was too honest on their psyche test. Just as good, I guess. It forced me to move back to the Lower Mainland where I now have two jobs I enjoy. So, to the company that forced me to sit in a waiting room while your 30 second promo video repeated over and over and over and over and over and over and eerrgghhhyyyyaaaaaaaaaaaaaaaaaaaaaaaa!!! !!!!!!!
I spit on your company. |
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tim ~ ahhhh!!
i'm so not suprised they work on commission. they're so fucking persistent, i swear it usually just drives me out of the store. i mean, if i go in knowing exactly what i want, then well i've alreayd looked into it im GOING To buy it.. stop pestering me or i won't buy it. especially in the computer section... they all think because i'm a girl i don't know shit. i may not know everything but i know a helluva lot more then some people. arg. they bother me. and then only good thing is their instore rebates (talk to the managers, you can get a much better deal..hehe) or that they're such a huge store and they're sale prices (Which can be good sometimes) don't always get taken down so you get the sale price after the sale.. :P |
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K...a few points here...just so U know, I worked in computer retail for 5 years...and still have my hand in it in an indirect way.
Yes, they are on commission BUT...some of that $$$ is a function of the profit of the item...some a function of special promo money from the manufacturer. Also, and I say this knowing a lot of the salespeople there...a lot of them do actually know their stuff...and I've seen them recommend items that are a better deal than what the customer wants (I say that based on years of knowledge and experience in the industry) for one reason or another...better brand, specs, useful vs useless features, etc. Its tought, tho, dealing with a general public that is so price focused but expect the best for it - really, if U want top quality expect to pay top dollar; if U want the cheapest product then don't expect it to be as good, the manufacturer has to save $$$ somewhere (depending on the product category). That being said, yes, some of them are clueless. Yes, many of them are pushy...if they don't close you but they sense U're loking to buy, it means someone else will close U and they will get the money. Its a trade off, cuz lots of places with non-commissioned staff couldn't give a crap and don't even try to know anything about what they sell, versus learning about the product but trying to sell U so much that they force it down your throat. Mail in rebates...usually done by the manufacturer...in fact, so are most sale prices...they are initiated by the manufacturer to drive sales...the reason they like rebates so much is that the redemption rate is roughly equal to the dollar amount...so only about 10% of people bother to send in a $10 rebate...stuff $100 or more is nearly 100%...so they can advertise $5 off, knowing that if 100 units are sold, they only give back (5% of 100 units * $5) $25, instead of ($5*100 units) $500 on a sale price that comes off at the register. And yeah, they are owned by Best Buy...and Best buy has just opened about 8 stores under the Best Buy name in the TO area...and they don't have commissioned salespeople...so that whole aspect could change over time as well. On warranties...yeah they make a lot of coin from it...still...personally I would get it on moving parts stuff...higher chance of defect over time...I'd do it on a VCR...but never on a TV...on a printer...never on a monitor...etc. but that's just me and my personal experiance. Not trying to defend FS...just saying that some stuff isn't really their doing...like the mail-ins...and that, based on my experience, just like anywhere else...U have to separate the wheat from the chaff in terms of the people. |
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ya.. some of the guys there knwo what they're talking about. But i've always had bad experiences. It's like if a guy goes in to the comp section at FS, they usually start talking and whatever normal comp talk. But whenever i go in, it's like they think because i'm a girl (or so it seems) i don't shit about comps and im' stupid and it bugs me.
and then they try telling me what i want. it's like no thanks i've already looked into it. i know! hhh.. some of them are okie.. and they're warranties suck. last time we bought our printer there, it broke. we took it in. they had it for 3 MONTHS. they told us like 3 weeks.. not 3 MONTHS. oh well... |
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Here's a lesson for you all: How to fuck over Future Shop 101
A friend of mine worked there for a little while and he saw this happen a couple of times. What you do, is you buy something like a brand new video card or a hard drive or whatever.. Geforce 4 or something like that. You make sure that you don't give them your name or address. Just tell them that you'd prefer not to give your name. If they insist, give a fake one or something like that. Then go and pay with cash. After a day or 2, go and return the item to the customer service counter. This is where the 18 yo girl just out of high school will be working who can't tell the difference between a Geforce 4 and a Voodoo banshee. Instead of returning the actual item, you return a similar product, but something that's worthless. This does work, cause my friend saw it happen a few times. If it doesn't work, don't come after me though. |