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  #26 (permalink)  
Old Jan 23, 04
www.meowaid.org
 
Join Date: Apr 2002
LDUB is an unknown quantity at this point
Quote:
Originally posted by dj_klockwize


when i renued my contract and got my new phone, i was told if i give them my old phone it would cover some chages and what not, but on my last 2 bill i have recieved 2 $25 hardware change services...........??umungsed other fuckin his i didnt know about and i did read my contract
anyways.. yeah. like charly says just phone customer service and ask about it... don't accuse or yell because then they won't want to help you... i'm sure they will be able to explain everything to you.
i just hope that you are better able to explain the problem to them over the phone than what you just typed...

i dunno.. but when i got my rogers phone i received a number of rebates and such and it took up to 5 months for all of them to show on my bill.
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  #27 (permalink)  
Old Jan 23, 04
www.meowaid.org
 
Join Date: Apr 2002
LDUB is an unknown quantity at this point
i wish i knew more about mobility billing so i could help you.
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  #28 (permalink)  
Old Jan 24, 04
You are the air I breathe
 
Join Date: Jun 2003
Iokua is an unknown quantity at this point
Finally someone other than me can find the hidden charges on their phone bill. I'm not paying my 200 dollar phone bill when it's supposed to be 45. I don't appreciate that even if I pay by their stupid lame ass date of a wekk from when they send the letter, I always have my money added yup on the next bill. I call tehm and tell them if they keep on doing that then they will lose me as a customer...they have horible customer service and teh roaming charges that they justify as "it's your fault for not looking for the triangle when you pick up the phone" are just plain ludacris. I feel I am being ripped off and with no reason at all (seriously) to stay I think I'm going to switch to rodgers. It works out because I work for the city of surrey so we get a cool phone deal through them if we bring a pay stub. Free phone free evenings and weekends 25 bucks a month...and it's one of those camera phones!!!
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  #29 (permalink)  
Old Jan 24, 04
You are the air I breathe
 
Join Date: Jun 2003
Iokua is an unknown quantity at this point
I say teh alot...OMG HAXORS <(")>
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  #30 (permalink)  
Old Jan 24, 04
www.meowaid.org
 
Join Date: Apr 2002
LDUB is an unknown quantity at this point
no offence, but if you roam you roam... why should any company not charge you for a service you did use? (and i'm not defending telus here... i just think it's common sense)
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  #31 (permalink)  
Old Jan 26, 04
You are the air I breathe
 
Join Date: Jun 2003
Iokua is an unknown quantity at this point
not when I wasn't roaming. It's at my house since I live so close to the border Telus likes to pretend I get calls from the US. Apparently I'm supposed to not answer my phone if there's a little black triangle at teh top of the screen unless I want roaming...
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  #32 (permalink)  
Old Jan 26, 04
You are the air I breathe
 
Join Date: Jun 2003
Iokua is an unknown quantity at this point
(edit)
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