getting yelled at

[ppcock]

mc dice?

[Carrie]

I have had a bill collector after me once, they were really nice. I told them my payday and I would pay in full and they left me alone.

I made the payment, phone to let them know and they thanked me and that was the end.

[Carrie]

well i nicely told her that i actually spoke with cibc and told them I would make a payment but they would have to wait and if they wanted to charge me interest they may.. and then cibc sent me to collections 2 days after the call.

so I told the collections what i told cibc and they first had a problem with it until they gave up cause i wouldn't have the money RIGHT then and there.

they kept asking why I couldn't pay them right away.. and I simply told them that I just didn't have the money at that time.

[thechix0r]

"I want to you to take off those damn animals form the commericals and billboards, they are annoying and I hate them."

"I'm sorry you feel that way, what can I help you with today in regards to your PHONE."

People just want to bitch essentially

[thechix0r]

I like the animals too.. so cute!

[ppcock]

when i have to book a service call and its like 3 weeks away, the customer will alway say. "im going to go to telus"
in which i reply: "ok, lemme just transfer you over to the cancellation department"

they quickly realize that im not going to take their bullshit and schedule the service call. Marty 1229384394182348721382479248192 - Customer 0

[thechix0r]

Do you have our number on speed dial?

[ppcock]

We dont give out the phone numbers for competition. Unless the customer is so retarded that they try and call shaw for their ADSL modem.

[thechix0r]

^^^That's ok I got a call saying that we fucked up their phone bill and I was like do you have the account id, and they are like uh noo where's that. I was like first page of bill, they are like nope not there. I was like is this a telus bill? "No it's shaw"

You'll have to call shaw about it then

[Silverwinged]

Originally Posted by ppcock

when i have to book a service call and its like 3 weeks away, the customer will alway say. "im going to go to telus"
in which i reply: "ok, lemme just transfer you over to the cancellation department"

they quickly realize that im not going to take their bullshit and schedule the service call. Marty 1229384394182348721382479248192 - Customer 0

our tech dates are just as bad sometimes.

i love it the most when customers are in buttfuck no-where alberta and want an installer like, the next day.
and they dont know the description of the property or even how to drive to it from the nearest major city.

[Silverwinged]

Originally Posted by thechix0r

"I want to you to take off those damn animals form the commericals and billboards, they are annoying and I hate them."

"I'm sorry you feel that way, what can I help you with today in regards to your PHONE."

People just want to bitch essentially

my favorite was "your commercials are too loud, they made my dog go nuts and break the china cabinet in my dining room and caused thousands of dollars worth of damage. WHO IS GOING TO COMPENSATE ME FOR THIS?! I WANT A MANAGER"

then she proceeded to call my manager a spoiled brat.
hilarious.

[thechix0r]

^^^ oh my word.... people are insane

[esoter1c]

Originally Posted by Silverwinged

my favorite was "your commercials are too loud, they made my dog go nuts and break the china cabinet in my dining room and caused thousands of dollars worth of damage. WHO IS GOING TO COMPENSATE ME FOR THIS?! I WANT A MANAGER"

then she proceeded to call my manager a spoiled brat.
hilarious.

:285: x10000000000

That's fucking gold.

[lildonkey]

Originally Posted by F*r*a*

Im soon to be a former customer of Bell. Friggin bastards.

You should keep calling their customer service until you get Ashley*dawn on the phone, and then freak out on her

[baby-phat]

Originally Posted by F*r*a*

I gotta say , I love those telus animals lol....oh man..those bunnies....<3

All their animal ads rock, and that's pretty much the only thing I like about Telus. :p lol

[thechix0r]

I like the little pig, he's so cute

[Ever666]

Originally Posted by Ashley*Dawn

I understand you're frustrated with your cell phone, but I don't call you at work and yell at you now do I? No!

I am so tired of being yelled at today, it seems like every other call I get it's someone yelling at me.

Today sucks.

Maybe you're in the wrong line of work.

[neoh]

i'm so glad i'm out of working with the public. I hate all those mother fuckers. I wouldent get past a single breath before hanging up on them, I could give a fuck less.

[thechix0r]

^^ How's the status on getting hired at Telus?

EDIT for clay!

[baby-phat]

Originally Posted by thechix0r

I like the little pig, he's so cute

I love those lil monkeys, they're prob my favorite.

[nabs]

^^^
agreed, the monkeys are the best.

[Ashley*Dawn]

Originally Posted by Ever666

Maybe you're in the wrong line of work.

I like my job... I Just don't like being yelled at. I can understand why the people are all frustrated I get frustrated when shit with my cell goes wrong, but I dont call and yell at the people. I just don't like being yelled at... but it comes with the job. I'm sure it'll happen again today.

[Ever666]

Originally Posted by thechix0r

^^ How's the status on getting hired at Telus?

EDIT for clay!

Good i think.

After i had my face to face interview monday they said they would call me back in about a week and asked if i would be available to start training on the 15th. But yesterday the girl called me and said they were just checking my referances now so i'm guessing that's a good sign that they got back to me faster then they said.

Kind of excited and nervous.:)

[hardstylin]

ya i cant stand that HARDER FASTER bullshit.

[ebbomega]

Originally Posted by Ever666

Maybe you're in the wrong line of work.

Show me one customer service phone agent that doesn't complain incessantly about the customers and I'll show you a mute.