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  #1 (permalink)  
Old Feb 17, 05
kiMMie's Avatar
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ATTN: All Lululemon fans!

Important info below about returning items at Lululemon:

**Warning**

Lululemon staff are highly trained in "crotch sniff test". If you are to return items to this retail store, please ensure that you will go through a humilating and devastating public experience when returning clothing items at the front counter. Please be advised that they may also be trained in "armpit sniff test".

[True Story]

Friend of a friend had received a pair of Lululemon pants as a gift. Unfortunately, the item was too big, and she wanted to exchange it. She proceeded to the store with gift still wrapped in tissue paper, price tags intact, gift card within the box. She arrived at the front counter, and the sales associate listened to her story and proceeded to take the unworn item out of its original box and unfolded it. She, then, lifted the item up in the air and took an extra-long whiff in the crotch region. Friend of a friend was completely MORTIFIED!

She gasped at the thought of other customers staring, and asked the sales associate, "What are you doing?"

Sales associate replied, "I'm just checking whether or not this item is worn. It's policy that we do this."

Friend of a friend bursts out, "Forget it... I want a full refund. I don't think I want anything from this store."

With refund in hand, she never step foot again into Lululemon.
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  #2 (permalink)  
Old Feb 17, 05
.::Music is Emotion::.
 
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omg. i dont even know what to think about that.... grosssssssssss.
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  #3 (permalink)  
Old Feb 17, 05
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Sooo many comments to make...
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  #4 (permalink)  
Old Feb 17, 05
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I think a little pee came out...
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  #5 (permalink)  
Old Feb 17, 05
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if you gotta sniffy crotch, don't return it ;)
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  #6 (permalink)  
Old Feb 17, 05
-->Tightcore Trucker<--
 
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Next thing you know... They'll sniff it and be like.. "are you aware you a yeast infection coming on?"
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  #7 (permalink)  
Old Feb 17, 05
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straight lolz!
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  #8 (permalink)  
Old Feb 17, 05
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what

the

fuck!
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  #9 (permalink)  
Old Feb 17, 05
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Quote:
Originally Posted by Bitchin
Next thing you know... They'll sniff it and be like.. "are you aware you a yeast infection coming on?"
No.. what would be better is if they sniffed it and then called the person by name!!! IE: oh this must be <insert smelly person's name here>
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  #10 (permalink)  
Old Feb 17, 05
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sounds like they're just trying to call your bluff. it's like when someone says "blow me" and you're like, okay!
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  #11 (permalink)  
Old Feb 17, 05
giveitallyougot
 
Join Date: Dec 2002
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i never wear underwear when I sport my lulus...
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  #12 (permalink)  
Old Feb 17, 05
_-=Boondock Saint=-_
 
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Oscar Da Grouc is an unknown quantity at this point
thats messed up, lol...

i bet there's some sicko people out there that'd just love that as their job too....
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  #13 (permalink)  
Old Feb 17, 05
.trance.medium.
 
Join Date: May 2004
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I'm going to go and buy a pair of pants from there tomorrow, JUST so I can return them and laugh my ass off at the person who has to sniff my crotch.
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  #14 (permalink)  
Old Feb 17, 05
Registered User
 
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Quote:
Originally Posted by soma
i never wear underwear when I sport my lulus...
DJ Bulge
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  #15 (permalink)  
Old Feb 17, 05
kiMMie's Avatar
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I heard this story via a cell phone convo at work. I fell out of the chair and was laughing and disgusted for about 25 mins.

And Kraig, they would probably only call it by name if a person had a "return record" on file. Staff whiffs, passes to other staff and says, "Recognize the scent?"
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  #16 (permalink)  
Old Feb 17, 05
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Quote:
Originally Posted by soma
i never wear underwear when I sport my lulus...
So that's why you never have a V.P.L., it all makes sense now.... :p
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  #17 (permalink)  
Old Feb 17, 05
[RooЯ]pure glass
 
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i call bullshit.
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  #18 (permalink)  
Old Feb 17, 05
kiMMie's Avatar
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Do new staff have to go through proper sniff training??? If you don't do it properly, would they receive a tutor??? :047: Or take some special training course?
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  #19 (permalink)  
Old Feb 17, 05
kiMMie's Avatar
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kiMMie is a jewel in the roughkiMMie is a jewel in the roughkiMMie is a jewel in the roughkiMMie is a jewel in the rough
Quote:
Originally Posted by Hot Karl
i call bullshit.
Again, the sales associate explained this was the return policy process. Why would anyone lie about that one?
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  #20 (permalink)  
Old Feb 17, 05
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Ew ew ew. I am grossed out beyond belief.
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  #21 (permalink)  
Old Feb 17, 05
_-=Boondock Saint=-_
 
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do u think they put the pants RIGHT to their nose, or do it all "scientific" like and woft the scent towards them, lol
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  #22 (permalink)  
Old Feb 17, 05
kiMMie's Avatar
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kiMMie is a jewel in the roughkiMMie is a jewel in the roughkiMMie is a jewel in the roughkiMMie is a jewel in the rough
Quote:
Originally Posted by Oscar Da Grouc
do u think they put the pants RIGHT to their nose, or do it all "scientific" like and woft the scent towards them, lol
Nose zero to crotch line: That is an affirmative!
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  #23 (permalink)  
Old Feb 17, 05
_-=Boondock Saint=-_
 
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hah, i really need to hear it from someone else...

somebody go do a test :D
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  #24 (permalink)  
Old Feb 17, 05
[RooЯ]pure glass
 
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Quote:
Originally Posted by kiMMie
Again, the sales associate explained this was the return policy process. Why would anyone lie about that one?
because you wouldn't be able to enforce this policy. smells are subjective.

not to mention, what exactly would lululemon do if a person failed the sniff test but the item had tags on it. does it say "only refundable if item passes sniff test" on the receipt? probably not. probably says "receipt and tags on item for any exchange or refund".

um, how about the fact that training RETAIL staff to do this would be like training your cashier to do the plumbing?

oh wait, you heard it via some cellphone conversation. that definetely makes it true.

oh yea, people could easily lie about this because lots of people hate lululemon.

oh did i mention that this would be absolutely retarded for customer service? this "story" reads like one of those stupid emails that goes around.
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  #25 (permalink)  
Old Feb 17, 05
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Quote:
Originally Posted by kiMMie
Again, the sales associate explained this was the return policy process. Why would anyone lie about that one?
maybe she's just trying to be funny. i searched google and didn't come up with anything close. if this were a real policy, i'd expect at least someone else on the internet to have mentioned it. it just sounds too crazy.
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