Don't Bitch At Ppl Who Work At Mcdiks

[Prissypants]

Hmmm...my worst retail experiences are from working at london drugs when people ask me the price of things and then get mad when I didn't know them off the top of my head...well considering we have over 16000 different items you'll have to forgive me if I don't know the cost of a box of tacks...grrrr...

I think everyone should have to work a retail/customer service job for at least 3 months.

Granted, when I do get bad service I usually approach the person in a polite manner instead of whining. If the person is then a bitch to me, I see the manager. Everyone makes mistakes but getting mad at me for your mistake is unnacceptable. Especially when I approach you nicely.

[bungoshlung]

like i said in the other mcdicks thread

Originally posted by bungoshlung
i'm sure u expected that shit fer working there. even ppl who dont work there, know its shitty working there.

life is hard, deal with it

[BreakfstPants]

Originally posted by Magi

"The customer is always right"

Hmmm... They are only right when they aren’t wrong... Now I admit, that getting a cheese burger w/o meat is a bad thing... but think of it this way, what if it is a new person on tha grill... and say, 3 ppl call in sick, and you cant fill tha shifts... what then, you have to try your best, and I cant count tha times, I had to bend over and grab ma ankles... Being short staffed, taking orders on window, and running for drive thru... but ya know what, I didnt mind that so much... It is when some st00pid fuck customer comes up and trys to tell me they know my policies, my procedures, and my business better then I do... Even though they can see things are going AS GOOD AS THEY POSSIBLY COULD BE, and they pull me aside *slowing everything down even more* to tell me that I am too slow... Why dont you put your Over Privileged ass on the other side of tha counter, McDonalds Crew ARE people too... Don’t forget that.

PeaCE! :finger:

[Magi]

Originally posted by Mr.Green


Hmmm... They are only right when they aren’t wrong... Now I admit, that getting a cheese burger w/o meat is a bad thing... but think of it this way, what if it is a new person on tha grill... and say, 3 ppl call in sick, and you cant fill tha shifts... what then, you have to try your best, and I cant count tha times, I had to bend over and grab ma ankles... Being short staffed, taking orders on window, and running for drive thru... but ya know what, I didnt mind that so much... It is when some st00pid fuck customer comes up and trys to tell me they know my policies, my procedures, and my business better then I do... Even though they can see things are going AS GOOD AS THEY POSSIBLY COULD BE, and they pull me aside *slowing everything down even more* to tell me that I am too slow... Why dont you put your Over Privileged ass on the other side of tha counter, McDonalds Crew ARE people too... Don’t forget that.

PeaCE! :finger:

What you just typed out there is what I like to call "your problem". Not "the customers problem", your problem. There is no place for emotional breakdowns and other crap behind the counter. Someone pulls you aside to bitch? Well, suck it up, take it in the ass, and keep moving. Can't handle the heat? Then don't work.

If you don't like being bitched at, there are 2 things you could do :

- Don't fuck up. Can't be bitched at if there's nothing to bitch about.

- Don't work. You don't get bitched at for sitting around all day waiting for a welfare cheque.

and no need for this --> :finger: I know you're passionate about your Mcdonald's job and all...

PeAcE

[walkin]

Originally posted by bob
if you want 5 star service, go to a 5 star restaurant.

for some people, McDonald's _is_ a 5 star restaurant....heh

[stabmyhead]

That's the "problem" with working in the service industry, or any industry for that fact that actively deals with the general public - someone's not going to like what you're doing... if you can't take it, go wack off in a warehouse. (No offense Bob ;])

Dealing with customers and complaints is just part of the job, you are getting paid more than just to "flip burgers all day". As an employee you have more responsibilites than that. When you fill out your application forms, or your resumes, do you write in that you, "flipped burgers at McDonalds"? No, you'd probably add in all that other crap like, cashier, customer service, etc. Yes, making mcflurries are annoying, yes, those fucken' seniors, because it's sucha hard task to give them cream and sugar, and those cheap water bastards.... oh wait, I'm onto something... IT'S PART OF YOUR JOB!! I will repeat again, if you don't like "serving people", don't work in the service industry.

[Hot Karl]

i don't come to your work and tell you how to be a fuckin tard. so don't tell me how to do my job.

cuz i know 30 more seconds gettin a meal at mcdicks is a real killer. wah wah wah. i want my fatty foods NOW. GIMME GIMME GIMME.
btw: mistakes happen, don't act like you've never fucked up at work. if you even have a job.

[stabmyhead]

Was that in reference to me? ^

[BreakfstPants]

Originally posted by Magi

Someone pulls you aside to bitch? Well, suck it up, take it in the ass, and keep moving. Can't handle the heat? Then don't work.


PeAcE

Hmmm... You seem to talk alot about takin it up the ass... Now I dont know what McDonalds you visit... But I wish that you came to mine, because you would have walked outta there with ABSOLUTLY NOTHING ... thats right, nothing. Because when I get a customer as Illogical as you, I get angry, and I dont want to help (this is a trend flying through tha company). And you can call Head Office as much as you fucking want *604-294-2181, cuz you know why, It is my word (A Manager That the Company Promoted based on Merit), against yours (An Irrational, Bitch, yelling and screaming, who no one knows). So ya know what... Keep going, and being that Bitch Customer, and hopefully you will find that manager that rips a fucking strip outta you, and you walk outta the restaurant in tears.

[Magi]

Originally posted by Mr.Green


Hmmm... You seem to talk alot about takin it up the ass... Now I dont know what McDonalds you visit... But I wish that you came to mine, because you would have walked outta there with ABSOLUTLY NOTHING ... thats right, nothing. Because when I get a customer as Illogical as you, I get angry, and I dont want to help (this is a trend flying through tha company). And you can call Head Office as much as you fucking want *604-294-2181, cuz you know why, It is my word (A Manager That the Company Promoted based on Merit), against yours (An Irrational, Bitch, yelling and screaming, who no one knows). So ya know what... Keep going, and being that Bitch Customer, and hopefully you will find that manager that rips a fucking strip outta you, and you walk outta the restaurant in tears.

Well first of all, that is assuming that I become a raging bitch inside whatever Mcdicks you call home. Which I won't. I have never even come close to blowing my top inside any restaurant, for whatever reason.

Second of all, there's nothing illogical about the points I made, they make perfect sense. Put aside your McDicks pride for a second and think it through.

Third, you're the perfect example of people who resort to threats when they can't think of anything to say.

*clap clap clap*

I hope you have many many enjoyable years of dealing with customers like me (read: the average customer) with that mindset.

[Hot Karl]

Originally posted by stabmyhead
Was that in reference to me? ^

nope, just addressing the reader.

[M!SKA]

I agree with Magi on this one.

If you work in the service industry, part of your job is learning how to deal with customer complaints.
When the customers expectations are not met, they have every right to be angry. McDonalds promises fast and efficient service and when that doesn't happen, people are guaranteed to be upset.

Mr. Green, instead of asking us to put ourselves behind the counter and see things from your position, why don't you try putting yourself in the shoes of the customer?? It doesn't seem that hard to put together a simple cheeseburger and deliver it quickly. Maybe it is when you're understaffed or whatnot, but like Magi said, thats YOUR PROBLEM. If you can't meet the service quality levels, then be prepared to deal with the angry customers.. and that means sucking it up, hearing them out, and offering ways to make things better.

[Magi]

thank you M!SKA.


hmm...Bungoshlung, stabmyhead, and M!SKA. The women all seem to understand. Why can't the guys?

[Hot Karl]

hmm, act like a child and throw a hissy fit? or speak politely like an adult and just lodge a complaint through the proper means. because anyone complaining in a reasonable manner isn't going to get hated on. it's the pricks who yell and act like children that are the problem.
btw: for all you hardliners. next time someone bitches at you at your job, STFU and take it like a man then. don't complain to a single person you know. CUZ LIFE'S A BITCH. regardless of how petty the problem is. if you get ragged on for being 30seconds late. you better keep your mouth shut then.

[BreakfstPants]

Originally posted by Hot Karl
hmm, act like a child and throw a hissy fit? or speak politely like an adult and just lodge a complaint through the proper means. because anyone complaining in a reasonable manner isn't going to get hated on. it's the pricks who yell and act like children that are the problem.
btw: for all you hardliners. next time someone bitches at you at your job, STFU and take it like a man then. don't complain to a single person you know. CUZ LIFE'S A BITCH. regardless of how petty the problem is. if you get ragged on for being 30seconds late. you better keep your mouth shut then.

WERD!

[Magi]

Originally posted by Hot Karl
hmm, act like a child and throw a hissy fit? or speak politely like an adult and just lodge a complaint through the proper means. because anyone complaining in a reasonable manner isn't going to get hated on. it's the pricks who yell and act like children that are the problem.
btw: for all you hardliners. next time someone bitches at you at your job, STFU and take it like a man then. don't complain to a single person you know. CUZ LIFE'S A BITCH. regardless of how petty the problem is. if you get ragged on for being 30seconds late. you better keep your mouth shut then.

Question : Who is this post aimed at? Who are these "hardliners" you speak of. Your post is very vague as are most of your posts

Because the way I'm interpreting it, it's directed at Mr.Green, but then Mr.Green goes

WERD!

and it just looks funny.

[Hot Karl]

well common sense would say they would be the people who are being hardasses about this.

[yoko*]

Originally posted by stringbeans
its funny cause probably most of the complaining customers are teens who dont even have jobs themselves

john
2899131

imho, and experience.. it has been the middle age-rs that were the most abnoxious and expected royal treatment.

[baby_bluez]

sometimes working in a middle/high class restaurant chain ( i work @ the keg) is worse... cuz then our guests expect like... TOP service and everything... and im just like any other employee, i have my bad days n shit... but i have to be entertaning and outgoing and friendly (hosting) it bittttes. but i try not to bitch at anyone... just cuz i know how they are probably feeling and that me chastizing them isn't gonna help shit... cept for this one time i got my burger at BK and it was very abnormally pink in the middle and i took it back and the girl was like "WHAT? you didn't say you wanted it 'well-done'" i was like... uhhhhhh at BK? oh.... well i actually want it medium-well... .. like wtf was that??? lolz

[Magi]

Originally posted by Hot Karl
well common sense would say they would be the people who are being hardasses about this.

just making sure.

[Hot Karl]

baby_bluez: at least you guys get tips. i'm guessin keg tips are pretty decent.

[yoko*]

i try to set work aside from my personal life. I HATE bringing work home with me on a mental and emotional level. Either way, I have more problems with my CO-WORKERS than I have with my customers. It's more stressful working out sales disputes, and customers, on the other hand, give us something to laugh and bitch about.

If anything, I've learned a lot of patience... and I've never seen so many 15 year olds sport out louis vuitton/chanel/dior bags in my life :P

[bungoshlung]

Originally posted by baby_bluez
cept for this one time i got my burger at BK and it was very abnormally pink in the middle and i took it back and the girl was like "WHAT? you didn't say you wanted it 'well-done'" i was like... uhhhhhh at BK? oh.... well i actually want it medium-well... .. like wtf was that??? lolz

lol.. shitty deal!!
thas kinda disturbing, especially cuz theyre a fast food joint so the meat is probably low end quality. dont wanna eat uncooked meat from them!

[aznsweetie420]

Originally posted by Magi
I'm assuming this thread was started because of the other thread I started a couple of days ago about a bad experience at Mcdonalds.

yeah...

[aznsweetie420]

Originally posted by Magi



What you just typed out there is what I like to call "your problem". Not "the customers problem", your problem. There is no place for emotional breakdowns and other crap behind the counter. Someone pulls you aside to bitch? Well, suck it up, take it in the ass, and keep moving. Can't handle the heat? Then don't work.

If you don't like being bitched at, there are 2 things you could do :

- Don't fuck up. Can't be bitched at if there's nothing to bitch about.

- Don't work. You don't get bitched at for sitting around all day waiting for a welfare cheque.

and no need for this --> :finger: I know you're passionate about your Mcdonald's job and all...

PeAcE

EXCUSE ME...tell me this if ur 17 and mcdiks is the only job u can find ur telling me don't work...1st off fuk u for that comment cause wtf am i gonna do if i don't work i won't have any fucken money what a stupid thing to say...second off ppl do make mistakes and even if we don't fuk up ppl still bitch at u cause its ever so easy to scam mcdiks...
ohh yeah and about the customer is always rite policy...thats what kills us...cause even tho its not OUR FAULT we still have to appologize so the customer doesn't get mad and even tho we kno that they are trying to rip us off we still have to give them what they want...if we do happen to mess up u can tell us, not saying that u should have ur burger with no patty and be satisfied all i'm saying is DON'T BE A FUKEN JACKASS ABOUT IT...

peace out