Quote:
Originally Posted by ppcock
send me her acct info, i'll fill out the cancellation form. you got a new hd and reinstalled windows to fix your upload? HAHAHAHAHAHAHAHAHAHAHAHAHAHAA. no one that knows anything about bandwidth would take it that far.
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Well, it was like the 100th desperate attempt to fix things...
We did everything...various virus checks, Knoppix...we raised the XP connection limit and forwarded her ports, the slsk test says they are open and she's not firewalled or whatsoever...we checked for worms and rootkits...we defragmented her disk...lavasoft, spybot, ewido, the ms spyware removing tool...we did all that...f-secure, NAV, free-av, mcaffee, AVG...everything. Hell, she even tried 2 different modems now and unplugged her router. Speedtests? lol dude...we did like 10 of them, yes. No need doing one more...it's not a WLAN, no. we tried safe mode as well. I was right there at her place...so was a Shaw guy, that was not even a week ago...he even confirmed to her that her set-up is okay...she could be capping herself? lol yeah, sure...slsk doesn't allow capping and she never enabled such a setting in her router or fw...
another proof that Shaw shapes - uploading to one-click-filehosters works fine...get over it, your ISP is shaping traffic and you don't want to see it. you don't even know what Ellacoya is but claim to be a tech expert...it's so obvious that they shape dude. users confirm this problem on various boards. also, news article confirm that Shaw uses Ellacoya...see above. slsk and DC admins/ops confirm the problem as well. it's always Shaw and the uploads.
of course they don't block downloading...it's legal in Canada. anyway this decision should be left to the customer and not forced by the ISP.
Shaw shapes traffic, if you believe it or not...they do...period.
and now I'm outta here...thx everyone who tried to help! :)